Support
Most questions are answered on each app's own help page.
Reach a person
Write to shawn@lilsprout.app and say which app you're asking about. One person reads every message, so a reply can take a day or two.
Before you write
- Saves live on the device and the web address you play on. A different tablet, browser or address starts fresh.
- To move a kid's progress in Sprout or Sapling, use the backup in the app's Grown-ups area, then restore it on the other device.
- We can't see your saves, so we can't recover them for you.